Transparency Report

Gsmarthub is committed to safeguarding your privacy and maintaining
transparency regarding government requests for user data worldwide.

This report presents details about the received government requests.
Account

Account requests are based on account identifiers such as an Username or email address.

Account requests generally seek information regarding Gsmarthub accounts, such as account holder name and Location and account connections to Forum services - for example, law enforcement investigations where an account may have been used unlawfully. Account requests may also seek content data, such as posts, private conversations or custom field data.

Account Preservation

Account Preservation requests are based on account identifiers such as an Username or email address.   

Account Preservation requests ask Gsmarthub to preserve a one-time copy of user account data - for example, law enforcement investigations where an account may have been used unlawfully, and Gsmarthub is requested to preserve account data while a valid legal request for the data is obtained. 

Account Restriction / Deletion

Account Restriction/Deletion requests ask Gsmarthub to restrict or delete an account, for example, law enforcement determines an account was used unlawfully and obtains a court order to restrict or delete the account.

Emergency

Emergency requests relate to circumstances involving imminent danger of death or serious physical injury to any person, and generally seek information regarding user connections to Gsmarthub services - for example, instances where law enforcement believe a person is missing and in danger.  

United States National Security

U.S. National Security requests seek user data in response to national security related investigations. National Security requests include orders received under the Foreign Intelligence Surveillance Act (“FISA”) and National Security Letters (“NSLs”).

To date, Gsmarthub has not received any orders for this.

Content Removal

Content removal requests ask Gsmarthub to remove specific content from the our Forum Community.  These requests can be based on alleged/suspected violations of local law and/or of platform policies.  For example, law enforcement or regulatory agencies suspect an post may be unlawful or relate to/contain unlawful content, or may violate our platform policies or relate to/contain content violating platform policies.